Privacy Policy

Cigarettes Online Canada

Last Updated: 4/27/2025

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). This policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. It aligns with the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.

This Privacy Policy applies solely to information collected by cigarettesonlinecanada.com and explains:

1. What Personal Information we collect, how it is used, and with whom it may be shared.
2. Your choices regarding the use of your data.
3. Security measures to protect your information.
4. How to correct inaccuracies or request deletion of your data.

1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We collect only the information you voluntarily provide via:

• Account registration
• Order forms
• Email or direct contact
• Surveys or contests

Types of Information Collected:

• Personal Details: Name, email, shipping/billing address, date of birth.
• Financial Information: Credit card details (encrypted), transaction history.
• Verification Data: Photo ID (for age verification) and government-issued identification.

How We Use Your Information:

• Process orders, verify age (19+ in most provinces; 18+ in Alberta; 19+ in Quebec), and fulfill legal obligations.
• Communicate about orders, promotions, or policy updates (if opted-in).
• Improve website functionality and user experience.

Sharing:

• Third Parties: We share your shipping address with trusted carriers (e.g., Canada Post) solely to deliver orders. Payment processors handle financial data securely; we do not store credit card details.
• Legal Compliance: We may disclose information if required by law (e.g., tax authorities, law enforcement).

Marketing:
We will not sell or rent your information. You may opt out of promotional emails at any time.

2. Your Rights & Control Over Information

You may:

• Access/Update Data: Request a copy of your stored information or correct inaccuracies.
• Delete Data: Ask us to erase your account and data (exceptions apply for legal/transactional records).
• Opt Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at contactus@cigarettesonlinecanada.com.

3. Security

We protect your information through:

• Encryption: SSL/TLS encryption for data transmission (look for “https” in your browser).
• Secure Storage: Personal Information is stored on password-protected servers with limited employee access.
• Offline Safeguards: Physical records (e.g., photo IDs) are kept in locked, encrypted storage.

4. Registration & Age Verification

To purchase from us:

• Complete a registration form with your name, email, and shipping address.
• Provide a valid government-issued photo ID to confirm you meet provincial age requirements.
• All verification data is retained offline in an encrypted database and deleted after validation.

5. Cookies & Tracking

We use cookies to:

• Remember your preferences (e.g., login details).
• Analyze site traffic and improve user experience.
• Cookies are not linked to personally identifiable information.

6. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies before sharing data.

7. Data Retention

We retain Personal Information only as long as necessary to:

• Fulfill orders or comply with legal obligations (e.g., tax records).
• Process returns or resolve disputes.

8. Policy Updates

Changes to this policy will be posted on this page. Continued use of the site constitutes acceptance of updates.

9. Contact Us

For questions, data requests, or concerns about compliance, contact:
Email: contactus@cigarettesonlinecanada.com